Privacy Policy

1. Introduction

TrackDose ("we," "our," or "us") is committed to protecting your privacy and complying with all applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information Collection

We collect the following types of information:

• Account Information: Name, email, phone number, password
• Health Information: Child profiles, allergy details, reaction logs, treatment plans
• Usage Data: App interactions, feature usage, device information
• Communications: Support requests, feedback, provider notes

3. Use of Information

Your information is used to:

• Provide and maintain our services
• Track and manage allergy treatments
• Generate reports for healthcare providers
• Send critical alerts and reminders
• Improve our platform through aggregated analytics
• Comply with legal obligations

4. Data Sharing

We never sell your personal or health information. We share information only:

• With healthcare providers you explicitly authorize
• With service providers under strict confidentiality agreements
• When required by law or to protect safety
• With your explicit consent

5. Data Security

We implement industry-leading security measures:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Multi-factor authentication options
• Regular security audits and penetration testing
• Strict access controls and monitoring
• Secure data backup and disaster recovery

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Export your data in standard formats
• Opt-out of non-essential communications
• File a complaint with regulatory authorities

7. Children's Privacy

TrackDose is designed to help parents manage their children's health information. We do not knowingly collect information directly from children under 13. All child profiles must be created and managed by a parent or legal guardian.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time. Some information may be retained as required by law or for legitimate business purposes.

9. International Users

Our services are primarily intended for use in the United States. If you access our services from outside the US, please be aware that your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through the app. Continued use after changes constitutes acceptance of the updated policy.